Service Agreement & Terms of Use

Last Revised: January 16, 2026

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Please read these Terms and Conditions ("Terms", "Agreement") carefully before using the bookkeeping, payroll, and financial consulting services operated by our Firm. By accessing our services, you agree to be bound by these legal terms.

1. SCOPE OF SERVICES

Our Firm provides professional bookkeeping, account reconciliation, payroll management (via ADP/Gusto), and financial reporting. The specific scope of work for each client is defined in the individual "Engagement Letter." Any work requested outside that scope will be billed at our standard hourly rate. We do not provide statutory audits or legal tax advice unless explicitly stated in a separate tax engagement.

2. CLIENT RESPONSIBILITIES

For us to maintain "Audit-Ready" books, the client agrees to:

• Timely Data: Provide all bank statements, receipts, and payroll data by the 5th of each month.
• Accuracy: Ensure that all information provided is truthful and complete. We are not responsible for financial errors resulting from missing or fraudulent data provided by the client.
• System Access: Maintain active subscriptions for cloud software (QuickBooks/Xero) and provide necessary "Accountant" level permissions.

3. FEES, BILLING, AND PAYMENTS

Financial clarity starts with clear billing. Our terms are as follows:

• Monthly Retainers: Invoices are generated on the 1st of each month and are due upon receipt.
• Late Fees: Payments delayed by more than 15 days will incur a late fee of 5% or $50 (whichever is higher).
• Service Suspension: We reserve the right to suspend bookkeeping services and software access if accounts remain unpaid for more than 30 days.

4. ACCURACY AND RELIANCE ON DATA

Our work is based on the information you provide. While we perform internal checks and bank reconciliations, the final responsibility for the financial statements lies with the Business Owner. We rely on your representation that all business expenses are legitimate and compliant with IRS regulations.

5. CONFIDENTIALITY AND NON-DISCLOSURE

Both parties agree to keep all "Proprietary Information" strictly confidential. This includes financial strategies, trade secrets, employee salaries, and client lists. This obligation survives the termination of this Agreement for a period of five (5) years.

6. LIMITATION OF LIABILITY

To the maximum extent permitted by law, our Firm shall not be liable for any indirect, incidental, or consequential damages (including loss of profit or tax penalties) arising from delays in data provision by the client. Our total liability for any claim shall not exceed the amount paid for one month of service.

7. TERMINATION OF SERVICE

Either party may terminate the bookkeeping engagement with a **30-day written notice**. Upon termination:

• All outstanding invoices must be paid in full.
• We will provide a final backup of your data and transition access back to the client.
• Any "Work in Progress" will be billed pro-rata.

8. THIRD-PARTY SOFTWARE DISCLAIMER

We use third-party tools like QuickBooks, Xero, and ADP. While we facilitate these services, we are not responsible for the server uptime, software bugs, or security breaches originating from these third-party providers.

9. INDEMNIFICATION

The client agrees to indemnify and hold our Firm harmless from any claims, damages, or legal fees resulting from the client's failure to pay taxes, misrepresentation of income, or illegal business activities.

10. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which our Firm is registered. Any disputes shall be resolved through professional mediation before pursuing legal litigation.